Improving Care for Individuals With Limited English Proficiency: Facilitators and Barriers to Providing Language Services in California Public Hospitals

Evaluates twelve public hospitals' efforts to improve language services for patients with limited English proficiency: policies and procedures, organizational commitment, strategies for change, training, effectiveness, and facilitators and barriers

Hospital Language Services for Patients with Limited English Proficiency: Results From a National Survey

Describes current practices, common barriers, and the specific resources and tools needed to provide language services to patients with limited English proficiency. Includes a summary of key findings and resource list for further study